Robocall reports still down, FTC still fighting
A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more good news — the number of reported robocalls for April and May were even lower. Maybe you’ve noticed.
The FTC’s latest Do Not Call Registry data shows robocall complaints were down 68% in April 2020 compared to April 2019 and down 60% in May 2020 compared to May 2019. The numbers continued a downward year-over-year trend that started in May 2019. Here are two other interesting points:
April’s and May’s number of reported robocalls are the lowest we’ve seen in years — lower than every month since August 2011 (excluding months when donotcall.gov was down due to government shutdowns).
Robocalls weren’t replaced with live calls — the number of illegal calls from live callers is down, too.
These are just the latest actions the FTC has taken to stop illegal robocalls, and there will be more. But it’s good to know the actions we take make a difference. The FTC will continue its work with its state and federal law enforcement partners, as well as industry, to reduce unwanted calls. We know the calls have not stopped. But we will continue to do all we can to protect you from abusive and fraudulent calls.
Want to know more about what people are reporting to the FTC? Go to ftc.gov/exploredata.